Shipping & Delivery Policy

Welcome to Pawsome Celebrations' shipping policy. We're committed to delivering your premium cat gifts, treats, and luxury cat hampers quickly and safely across the UK.

Shipping Costs

Standard UK Delivery: £2.50
Express Royal Mail 24 Tracked: £3.55
Free Standard Shipping: On all orders over £30

Fast Dispatch on All Cat Gift Orders

We understand how excited you are to spoil your feline friend. That's why all orders for our personalised cat gift boxes, premium treats, and cat toys are carefully packed and shipped within 24 hours of purchase, 7 days a week. Please note that orders placed on Saturday after 10am will not be collected by our courier until Monday.

UK Delivery Times for Cat Gifts & Treats

Standard UK Delivery (3-4 Working Days) - £2.50

Our standard delivery service for cat gift boxes and premium cat treats takes 3-4 working days from dispatch and costs just £2.50. You'll receive tracking information via email once your order has been sent, allowing you to follow your parcel's journey to your door. This service is perfect for planned celebrations, birthdays, or treating your own cat to something special.

Express Next-Day Delivery with Royal Mail 24 Tracked - £3.55

Need your cat gifts urgently? Upgrade to Royal Mail 24 Tracked for just £3.55 at checkout for express next-day delivery across the UK. For Saturday delivery, orders must be placed by Friday noon. This premium service is available Monday–Friday—ideal for last-minute gifts or when you simply can't wait to pamper your cat.

FREE Standard Shipping on Orders Over £30

Enjoy complimentary standard delivery (3-4 working days) when you spend £30 or more on our premium cat gifts and treats. It's the perfect opportunity to stock up on your cat's favourites or create the ultimate luxury gift box. Please note: express delivery charges still apply if you choose to upgrade to Royal Mail 24 Tracked.

UK-Wide Cat Gift Delivery Coverage

Pawsome Celebrations delivers premium cat gift boxes, treats, catnip toys, and personalised cat hampers throughout England, Scotland, Wales, and Northern Ireland. By focusing on UK delivery, we ensure your cat's treats arrive fresh, our eco-friendly packaging stays pristine, and every gift box meets our luxury presentation standards.

Order Tracking for Your Cat Gifts

Transparency matters. Once your cat gift box or treat order is dispatched, you'll receive an email with full tracking details. Monitor your delivery in real-time and plan for its arrival—whether it's a surprise gift for a fellow cat lover or a well-deserved treat for your own feline companion.

Delivery Support & Customer Care

Not Home for Your Cat Gift Delivery?

If you're unavailable when your premium cat gift box arrives, Royal Mail will leave a card with instructions for collection or redelivery. Follow the carrier's guidance to arrange receipt of your parcel at your convenience.

Delayed Cat Gift Delivery?

If your order of cat treats, toys, or gift hampers hasn't arrived within the expected 3-4 working days, please check your tracking information first. Still concerned? Contact our customer care team and we'll investigate with Royal Mail on your behalf to locate your parcel.

Damaged Cat Gift Box or Products?

We take exceptional care with our eco-friendly packaging to protect your luxury cat gifts during transit. However, if something arrives damaged, please contact us within 48 hours with photos. We'll arrange a replacement or full refund immediately—your satisfaction is our priority.

Christmas & Seasonal Delivery for Cat Gifts

During peak periods such as Christmas, Valentine's Day, or National Cat Day, delivery times may be slightly extended due to high demand. We recommend ordering your personalised cat gift boxes early to ensure timely arrival for special occasions.

Eco-Friendly Packaging for Cat Gifts

All Pawsome Celebrations cat gift boxes are shipped in sustainable, eco-friendly packaging. We're committed to protecting the planet while delivering premium products to your door—because we care about your cat's future as much as their present happiness.

Questions About Cat Gift Delivery?

For more information about our premium cat gift boxes, treats, or delivery options, visit our FAQ page or contact our team directly. We respond within 24 hours during business days and we're always happy to help fellow cat lovers.